This month’s webinar will feature departmental updates and an informational presentation, “How to effectively prevent and resolve insurance coverage issues,” with Demian Fontanella, JD, general counsel for the Connecticut Office of the Healthcare Advocate (OHA). The webinars are open to volunteers and those interested in volunteering.
Fontanella will discuss tips for dealing with insurance coverage denials and how to get the best outcome. He’ll also delve into ways to prevent denials in the first place and avoid surprise bills.
OHA is an independent state agency that provides advocacy services for Connecticut healthcare consumers. In 2016, OHA participated in nearly 100 outreach events,
assisted over 7,000 consumers with specific issues and saved Connecticut residents more than $11 million.
While OHA’s direct services are available only to CT residents, the information in this presentation will be relevant to individuals from all states.